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Keynote Address at Texas A&M on Jobsite Communication

I gave a keynote address at an annual research symposium on built environments held by the College of Architecture at Texas A&M.  My colleague Carrie Dossick and I spoke on how visualization and communication tools can address problems at construction jobsites.

Shifting logics of constructability and design: a study of emerging AEC integrated practices for enegry performance

In this paper, we analyze the practices of translation and synthesis for energy performance in building design. We use grounded theory method to collect and analyze qualitative interview and observation data to examine the difficulties of knowledge sharing and problem solving between builders and architectural and engineering designers. Extending the theory of disciplinary specific “institutional logics,” we show that designers and builders integrate their work in three ways: 1) by addressing gaps in their own knowledge that require information from a knowledge domain different from their own, 2) by synthesizing design and construction issues holistically, and 3) through integrating construction and design work practices. These insights offer evidence of shifts in the institutional logics that structure the construction and design disciplines.

Monson, Christopher, Laura Osburn, Carrie Sturts Dossick, Heather Burpee, and Gina Neff. “Shifting logics of constructability and design: a study of emerging AEC integrated practices for energy performance,” Proceedings of the Canadian Society of Civil Engineering’s 5th Internationals/11th Construction Specialty Conference, Vancouver BC, Canada, June, 10pp.

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Messy Talk in Virtual Teams: Achieving Knowledge Synthesis through Shared Visualizations

Engineering teams collaborating in virtual environments face many technical, social, and cultural challenges. In this paper we focus on distributed teams making joint unanticipated discoveries in virtual environments. We operationalize a definition of “messy talk” as a process in which teams mutually discover issues, critically engage in clarifying and finding solutions to the discovered issues, exchange their knowledge, and resolve the issue. Can globally distributed teams use messy talk via virtual communication technology? We analyzed the interactions of four distributed student teams collaborating on a complex design and planning project using building information models (BIMs) and the cyber-enabled global research infrastructure for design (CyberGRID), a virtual world specifically developed for collaborative work. Their interactions exhibited all four elements of messy talk, even though resolution was the least common. Virtual worlds support real-time joint problem solving by (1) providing affordances for talk mediated by shared visualizations, (2) supporting team perceptions of building information models that are mutable, and (3) allowing transformations of those models while people were together in real time. Our findings suggest that distributed team collaboration requires technologies that support messy talk—and iterative trial and error—for complex multidimensional problems.

Journal of Management Engineering, January 2015, DOI: 10.1061/(ASCE)ME.1943-5479.0000301)