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Talking to Bots: Symbiotic Agency and the Case of Tay
In 2016, Microsoft launched Tay, an experimental artificial intelligence chat bot. Learning from interactions with Twitter users, Tay was shut down after one day because of its obscene and inflammatory tweets. This article uses the case of Tay to re-examine theories of agency. How did users view the personality and actions of an artificial intelligence […]
Communication, Mediation, and the Expectations of Data: Data Valences Across Health and Wellness Communities
Communication technologies increasingly mediate data exchanges rather than human communication. We propose the term data valences to describe the differences in expectations that people have for data across different social settings. Building on two years of interviews, observations, and participation in the communities of technology designers, clinicians, advocates, and users for emerging mobile data in […]
Book Review: Venture Labor in IJOC
Thank you Melina Sherman and the International Journal of Communication for writing and publishing a review of Venture Labor. Many books have been written about the decline of the manufacturing-industrial society and the massive social and economic shifts that characterize the late 20th and early 21st centuries (e.g., Castells et al., 2012; Cross, 2002; Stiglitz, 2010). However, few books on this […]