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Messy Talk in Virtual Teams: Achieving Knowledge Synthesis through Shared Visualizations

Engineering teams collaborating in virtual environments face many technical, social, and cultural challenges. In this paper we focus on distributed teams making joint unanticipated discoveries in virtual environments. We operationalize a definition of “messy talk” as a process in which teams mutually discover issues, critically engage in clarifying and finding solutions to the discovered issues, […]

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Interpretive Flexibility and the Price of Documentation

Design and construction are rooted in layers of historical work practices that enable temporary teams of experts to quickly establish collaborative routines. However, work practices, drawing sets and written specifications that functioned well in the 2D environment may constrain teams working in 3D, and shape the ways they generate and discuss alternative solutions to problem. In […]

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Constructing Teams: Adapting Practices and Routines for Collaboration Through BIM

The recent introduction of Building Information Modeling to design and construction has challenged teams to adjust work at all levels from project delivery strategies to day-to-day work practices. In this paper, we use ethnographic methods to study teamwork routines and practices as they adapt to new Building Information technologies. This paper leverages our understanding of […]

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